Privacy Policy for Coastal Villas & Yachts (CVAY.com)
Effective Date: October 1st, 2024
At Coastal Villas & Yachts (CVAY.com), we are committed to safeguarding your privacy and ensuring your personal data is protected. This privacy policy outlines how we collect, use, share, and protect your information in compliance with European, U.S., and international privacy laws.
1. Information We Collect
We may collect the following types of personal information:
- Personal Data: Includes your name, email address, phone number, postal address, and other identifiers when you contact us, register on our platform, or make inquiries.
- Usage Data: Information about your interaction with our website, including IP address, browser type, operating system, pages viewed, and time spent on the site.
- Payment Information: When you purchase or rent villas/yachts, we collect financial information such as credit card details (processed through a third-party payment provider).
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To facilitate villa or yacht rentals, manage bookings, and process payments.
- Communications: To respond to inquiries, send newsletters, and notify you about special offers and updates (with your consent).
- Personalization: To tailor content, services, and offers based on your preferences and usage history.
- Analytics & Improvements: To analyze website traffic, improve services, and enhance the user experience.
3. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Consent: When you sign up for our newsletter or make inquiries.
- Contractual Obligations: To fulfill your booking or purchase requests.
- Legitimate Interests: To improve our services and manage relationships with customers and partners.
- Legal Compliance: To meet regulatory obligations or resolve disputes.
4. Data Sharing & Disclosure
We may share your personal information in the following circumstances:
- Service Providers: With trusted third parties who assist in providing services such as payment processing, marketing, and website analytics.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
- Legal Obligations: To comply with legal requirements, respond to subpoenas, or protect our rights and interests.
We will not sell or rent your personal data to third parties.
5. Your Privacy Rights
For European Residents (GDPR):
- Access & Portability: You have the right to request access to your personal data and receive a copy.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Erasure: You have the right to request deletion of your personal data in certain circumstances.
- Restriction: You may request the restriction of your data processing.
- Objection: You can object to data processing for marketing purposes.
- Data Portability: Request your personal data in a structured, commonly used format for transfer to another service.
For California Residents (CCPA):
- Right to Know: You may request details of the specific personal data we have collected about you over the past 12 months.
- Right to Delete: You can request that we delete any personal information we have collected about you, subject to exceptions.
- Right to Opt-Out of Sale: Coastal Villas & Yachts does not sell personal data. However, you have the right to opt-out of any future sales.
- Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA rights.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes outlined in this policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.
7. International Data Transfers
For users located outside the United States, your data may be transferred to and processed in the U.S. or other countries where we operate. We ensure that adequate safeguards are in place to protect your data, in line with international privacy laws such as GDPR’s Standard Contractual Clauses.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and provide personalized content.
- Types of Cookies:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Help us understand website usage.
- Marketing Cookies: Used to deliver relevant ads.
You can control cookie preferences through your browser settings.
9. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. These include encryption, access controls, and regular security audits.
10. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children without parental consent. If we learn we have collected such information, we will delete it promptly.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where required by law, we will notify you.
12. Contact Us
If you have any questions or concerns about this privacy policy or your personal data, please contact us at:
- Email: he***@cv**.com
- Mailing Address: Four Nature, Ericssonstraat 2, 5121ML, Rijen The Netherlands
Summary of Key Regulations Covered:
- GDPR (EU): Covers data subjects’ rights, legal bases for processing, and international transfers.
- CCPA (California): Addresses rights to know, delete, and opt-out of data sales.
- Other International Laws: Covers general compliance with privacy laws in countries outside the U.S. and EU, ensuring safeguards for global data transfers.
This privacy policy ensures that Coastal Villas & Yachts complies with key privacy laws and meets the needs of its international clientele.
